I’m reading Virginia Satir’s Conjoint Family Therapy. She was this amazing, giant, super-loving woman, one of the founders of the field of family therapy–kind of the Julia Child of family therapy. I’m learning her style of therapy, possibly in part because I was introduced to her work very young, maybe 11 or 12. My mom bought me Elgin’s The Gentle Art of Verbal Self-Defense. It was my first introduction to going meta on communication–thinking and talking about communication, a very useful skill, possibly the central skill of a therapist.
I’m really enjoying reading the original Satir. One of her (many) assertions is that pretty much any time you say anything you are making a request. It could be a request for any number of behaviors, but ultimately they are all requests for some kind of validation. The difference between functional and dysfunctional communication is how overt your requests are. Here’s one of her examples (p. 86):
Functional:
“Let’s see a movie,” or even better, “I would like to see a movie with you.”
Dysfunctional:
“You would like to see a movie, wouldn’t you.”
“It would do you good to see a movie.”
“If you want to see a movie, we’ll see one.”
“We might as well see a movie. It’s Saturday night.”
“There’s a new movie house down the street.”
“My voices are ordering me to see a movie.”
Dysfunctional requests require decoding. If both the sender and receiver of the communication are clear about the codes they use, this is fine, but in general, the more decoding required, the more trouble you get into.
The problem is, if you make a clear request, you can be clearly denied your request. You make yourself vulnerable by saying “Let’s see a movie,” or “Do you like me?” because the answer could be “No.” Unless your self-esteem is quite high, a “No” hurts.
If you send a code, say, “There’s a new movie house down the street,” you can pretend that you’re not putting yourself out there. If your receiver says, “I don’t want to see a movie,” you can say, “What do you mean? I was just commenting on the new building.” Or your receiver can say “No” in code, maybe, “Yeah, that place looks like a dump.” Then things are really fuzzy. You don’t know if they decoded your message accurately, and they don’t know if your message was coded in the first place. It might feel like protection–it might even be protection–but it’s confusing and it lacks intimacy.
Why do we code our requests? We learn to. Maybe we’ve learned not to trust our receiver with a vulnerable request–the way they responded to such requests in the past have been painful. Or maybe it’s just habit, left over from accumulated painful experiences from our younger years. It could be part of your family’s culture, and uncoded requests seem harsh or demanding.
Try watching your communication. How coded is it? How do you feel when you imagine speaking in less coded requests? And try being vulnerable. Try to do even better than Satir’s, “I would like to see a movie with you.” Unpack it more. If you can say with honesty, “Hey, I really like you and I’d like to spend time with you tonight, watching a movie. What do you say?” then do it!
April 25, 2010 at 7:19 am
Now you’re talking my language! I love this stuff!
April 25, 2010 at 11:49 am
Me too! And thanks, Mom, for introducing it to me in the first place.
Nathen
April 25, 2010 at 12:19 pm
When I first got introduced to Transactional Analysis back in 1967, I was enthralled. It was all I could think about. Finally, someone was showing people how to talk “straight” to other people and how to recognize when someone is trying to manipulate or deceive with their words, body language, tone of voice, etc. Fascinating stuff, and very, very useful. Kids should take classes on this stuff at school! The tests could be talking tests. What do you really want to say? How clear can you be? How can you get the other guy to be clear with you? What was he really saying? How can you get him to say it? Do you really want to be friends with someone who doesn’t talk straight? Do you want to marry someone who plays heavy games? what does folding your arms mean? How about kicking your foot? Diverting your eyes? What does a healthy relationship look like? I went to TA group therapy for a year because it was so fascinating! I learned so much!
April 25, 2010 at 3:17 pm
Oh yeah! I remember you gave me a copy of Games People Play when I was a teenager. I’d forgotten about that.
April 25, 2010 at 12:47 pm
cool, i think i would like this julia child of family therapy! reading this reminds me of an experiment damian and i did after reading ‘conscious loving.’ in that book they talk about how questions are usually coded, like you said. questions like: “do you want to see a movie?” or “what do you want for dinner?” are potentially dangerous because you actually mean something like “i would like to watch a movie with you.” or “i would like you to make dinner tonight.” so the experiment was to completely abstain from asking your sweetie questions. it was great!
April 25, 2010 at 3:23 pm
Yeah, Satir is right up your alley, Maya. Here’s some clips of her: http://www.youtube.com/watch?v=tBf62ZkiuuU
Was the no-questions experiment one of the exercises from Conscious Loving or did you make it up?
Nathen
April 29, 2010 at 2:52 pm
This seems quite useful in the U.S., but perhaps a bit ethnocentric.
I know that in more homogeneous cultures the “codes” are often understood well by nearly everyone, allowing effective communication to happen with hints or direct requests becoming part of how the language handles politeness and social status.